Shipping & Delivery

Free worldwide shipping

AURELLE offers free worldwide shipping on all orders. There is no minimum order amount.

What arrives in your parcel

Every order is prepared with care and arrives ready to gift:

• Signature ivory gift box with satin ribbon
• GRA certificate of authenticity in every box
• Discreet outer packaging for surprises

Tracking

When your order is dispatched, we will send tracking information so you can follow its journey. Delivery times vary by destination and local carrier.

Customs and local charges

International orders may be subject to customs checks or local charges in the destination country. Where charges apply, they are the responsibility of the recipient unless stated otherwise at checkout.

Questions about an order

If your delivery is delayed or your tracking has not updated, contact us through the Contact page and include your order number so we can help quickly.